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Greg Smith

Salesforce Lead Technical Consultant

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I’m unashamedly a Techie. Software development has been both my career and my lifelong passion since 1998. Over the years, I’ve built my experience across development, architecture, technical leadership, consultancy, and support – always driven by a passion for solving real-world problems with technology.

Experience

I’m a Salesforce Certified Application Architect and Lead Technical Consultant at Time Technology, with an IT software development career dating back to 1998. Since moving into Salesforce in 2017, I’ve been passionate about using technology to solve real-world problems and deliver scalable, meaningful solutions for charities and organisations. I currently hold 17 Salesforce certifications, including Agentforce Specialist, and I’m proud to have achieved Agentblazer Legend status in both 2025 and 2026. I’ve fully embraced the AI agentic era and enjoy exploring how AI agents, automation, and the wider Salesforce platform can help organisations work smarter, move faster, and create greater impact. My background spans development, architecture, technical leadership, consultancy, support, and running my own IT business—giving me a practical, well-rounded view of both technology and delivery. I’m unashamedly a techie, always learning, always building, and always keen to share knowledge with others. Life is a journey; if you can be anything, be kind.

Outside work, I’ve been fortunate to meet some of the world’s most talented racing drivers and have been equally humbled by volunteering with people facing real-life challenges. Life is a journey – if you can be anything, be kind.

Favourite Trailhead

LWR – Lightning Web Runtime – Lightning Web Runtime (LWR) enables you to build digital experiences that meet the high scale, security, and performance demands of modern web applications. LWR at its simplest is a non-opinionated way to configure and load the modules, services, and dependency providers you need to build a JavaScript app. You can deploy on a variety of runtime environments, depending on your use case.