Picture of Niamh Nonprofit Salesforce Consultant
Picture of Niamh Nonprofit Salesforce Consultant

Niamh Rae

Salesforce Consultant

Salesforce Trailhead Status

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I’ve seen first-hand the benefits of investing in technical solutions for charities and social enterprises. It’s a great motivator for me to be able to help other third-sector organisations on their journey to improved processes, data quality, and automation.

Experience

I joined Time Technology in 2022, after nearly 6 years working for an international membership organisation of social enterprises. Acting as the sole Salesforce Admin, I implemented new Salesforce-native processes integral to the organisation, including the creation of a custom analytics integration and managing the transition to Lightning. Outside of Salesforce, some of the many hats I wore included communications via MailChimp, managing a volunteer workforce for translation requests, and helping to organise events for a global audience.

Since joining Time Technology, my knowledge of Salesforce and non-profits has grown by a huge amount. I’ve now supported many organisations through Salesforce implementations, adding new fundraising functionality, integrating with other platforms, and completing data migrations. With the support of the team here, I also managed to achieve a few Salesforce Certifications too.

Favourite Trailhead

Lightning Experience Productivity – tips and tricks for better working in Lightning 

Interests

  • Improv comedy, volunteering with an organisation aiming to make the hobby more accessible in the southside of Glasgow
  • Playing wholesome video games
  • Listening to vinyl DJ sets

Salesforce Credentials

Other Salesforce Related Certifications

  • FormAssembly Certified

Education

MA (Social Sciences) with Honours in Politics (Second Class: Division I) from University of Glasgow