Picture of Niamh Nonprofit Salesforce Consultant
Picture of Niamh Nonprofit Salesforce Consultant

Niamh Rae

Salesforce Consultant

Salesforce Trailhead Status

Click on icon to learn more

I’ve seen first-hand the benefits of investing in technical solutions for charities and social enterprises. It’s a great motivator for me to be able to help other nonprofit organisations on their journey to better processes and data quality!

Experience

I joined Time Technology in 2022, after nearly 6 years with the International Network of Street Papers, an international membership organisation of social enterprises tackling poverty and homelessness. There, I acted as the sole Salesforce Admin, implementing new Salesforce-native processes for membership renewals and translation requests, overseeing the transition to Lightning, working with web development teams to produce better analytics through integration with INSP’s member site and countless other tweaks to improve the system. Outside of Salesforce, some of the many hats I wore included communications via MailChimp, managing a volunteer workforce for translation requests, and helping to organise events for our global street paper audience.

Favourite Trailhead

Lightning Experience Productivity – tips and tricks for better working in Lightning 

Interests

  • Improv comedy, volunteering with an organisation aiming to make the hobby more accessible in the southside of Glasgow
  • Playing wholesome video games
  • Listening to vinyl DJ sets

Salesforce Credentials

salesforce certified administrator trailhead badge image
Salesforce Certified Nonprofit Cloud Consultant Certficate Badge

Other Salesforce Related Certifications

  • FormAssembly Certified

Education

MA (Social Sciences) with Honours in Politics (Second Class: Division I) from University of Glasgow